Press Releases

One of “Health Care’s Most Wired,” WellSpan Health, Embraces Technology from Ensocare to Automate Patient Discharge

by Jill Reeves, MHA on Aug 17, 2016

Ensocare Technology to Interoperate with Epic across the WellSpan Health SystemWellspan_Health_logo.jpg

(Omaha, NE) Ensocare, a leading provider of technology-enabled care coordination solutions, announced today that it has expanded its relationship with WellSpan Health, one of the East Coast’s leading integrated healthcare systems and a recognized healthcare technology leader.

Ensocare’s Transition software solution is already in use across three WellSpan hospitals – WellSpan Surgery & Rehabilitation Hospital, WellSpan York Hospital and WellSpan Gettysburg Hospital. In early 2017, WellSpan Ephrata Community Hospital and WellSpan Good Samaritan Hospital will move from a manual patient discharge process to Ensocare’s automated patient discharge solution.

After the initial implementation, the original three Wellspan Health locations received a significant drop in median response time to only 22.47 minutes. Ensocare’s customer support team manages the post-acute network to keep providers trained and actively engaged, reporting participation from 93.58% of all providers in the network.

The expanded relationship means Ensocare will handle nearly 50,000 discharges annually for WellSpan and save hundreds of hours of WellSpan clinical and administrative staff time. WellSpan was named this month as one of “Health Care’s Most Wired” by Hospitals and Health Networks (H&HN) magazine, an annual industry power list of healthcare systems that effectively adopt and use information technology. WellSpan is one of more than 20 “most wired” hospitals who are utilizing Ensocare’s technology.

The expansion of Ensocare across its system, is part of WellSpan’s efforts to consolidate its various electronic health record (EHR) systems to one consistent platform for the entire health system.   According to Luis Castillo, Ensocare President and CEO, Ensocare’s software will interface with WellSpan’s EPIC® Electronic Health Record system and together the two solutions will increase workflow efficiency and productivity.

“The data sharing that’s necessary to ensure continuity of care requires interoperability,” said Ensocare President and CEO Lu Castillo. “Using the foundational base of the EMR investment, hospitals can integrate the next layer of technology designed specifically to improve care.”

“Connecting the Ensocare technology solution allows WellSpan to facilitate efficient and effective information sharing across its system and earn a spot among most wired hospitals,” Castillo continued. Ensocare’s unique technology solution streamlines the discharge and referral process to transition patients effectively to the next level of care; monitors and tracks the patient’s risk levels post discharge; and receives patient data from wearables, health apps and other mobile devices.

Among Most Wired hospitals:

  • 68 percent accept patient-generated data through the patient portal;
  • 62 percent stratify patients according to risk; and
  • 53 percent interface electronic health record data with population health tools.

About Ensocare

Ensocare provides care coordination solutions, risk stratification and readmissions analytics to help manage patient care transitions, shorten hospital length of stay, reduce readmissions and improve patient outcomesEnsocare’s advanced technology unites patients, families and healthcare organizations to ensure that patients get the right care at the right time after discharge. Ensocare’s leading-edge technology is strengthened by its exclusive, national, no-cost network of post-acute care facilities and a 24/7 call center that supports the technology.

About WellSpan Health

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,000 physicians and advanced practice clinicians, a home care organization, six respected hospitals, more than 15,000 employees, and more than 130 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities.


Meet the Author

Jill Reeves has over 30 years of experience in the healthcare industry and has worked exclusively in the fields of market research, statistical analysis and healthcare interactive/digital marketing. Before joining CQuence Health Group as marketing manager, Jill was director of communications and new media for PRC, a nationwide healthcare market research organization. Jill earned a master's degree in healthcare administration from Bellevue University and a bachelor's degree in education from the University of Nebraska in Kearney. She is a published author and avid student of social media and emerging communication trends.


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