Time is a precious commodity in healthcare, and it seems to be dwindling as healthcare staff are asked to take on more responsibilities and sustain high quality care with fewer resources. Yet many care givers spend much of their time on non-value-added tasks such as making phone calls, searching for equipment, and completing clerical work. These mundane to-dos take time away from direct patient care, which is not only frustrating for staff but also for patients, resulting in less-than-optimal encounters and outcomes.
Thalken brings more than 30 years of experience in health-care leadership to our company. Prior to joining the company, she served as Enterprise Vice President for Care Logistics in Atlanta, Ga. She has held executive leadership positions at hospitals in Nebraska and Iowa, including the position of System Quality Executive for Alegent Health. Thalken has presented on the topics of improving quality, patient flow and throughput at various industry conferences and webinars. Thalken holds an MBA from the University of Nebraska at Omaha. She is a member of the American College of Healthcare Executives, American Organization of Nurse Executives and American Case Management Association.