Insights

Overcoming Transportation Barriers to Impact the Big Four: Revenue, Care Quality, Patient Satisfaction and Post-Acute Care

by Luis Castillo on Nov 27, 2019

Non Emergency Transportation NetworkDriving to a medical appointment to receive care is a fundamental part of life.

But for 3.6 million people who miss or delay medical appointments or medication use every year due to transportation barriers, they can instead look forward to health complications, bad outcomes and rising medical debt. The consequences are particularly dire for those with chronic diseases, lower incomes or who are under/uninsured.

As healthcare providers tackle the social determinants of health, they must understand how the systematic social challenge of transportation access and non-emergency medical transportation (NEMT) factor into patient health and finances as well.

For patients and providers, the barriers to reliable medical transportation are real, with four major issues taking center stage. Thankfully, innovative solutions can help us address these issues.

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Meet the Author

Luis Castillo has more than 30 years of experience in healthcare information technology. Prior to joining Ensocare, Castillo served as senior vice president at Siemens Healthcare, where he was in charge of IT sales, service and marketing. He was responsible for developing alternate markets, sales strategies and sales channels in order to grow the healthcare information technology business. Luis’ broad and deep experience has served to hone his leadership skills and business acumen, and he is a sought-after participant in strategic initiatives and global partnership efforts. He earned his Bachelor of Science degree in political science from Haverford College in Haverford, Penn.

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