Posts by Luis Castillo

Overcoming Transportation Barriers to Impact the Big Four: Revenue, Care Quality, Patient Satisfaction and Post-Acute Care

Driving to a medical appointment to receive care is a fundamental part of life. But for 3.6 million people who miss or delay medical appointments or medication use every year due to transportation barriers, they can instead look forward to health complications, bad outcomes and rising medical debt. The consequences... Read More

by Luis Castillo in Care Coordination

Stratifying Risk When Discharging Patients to Post-Acute Care

When patients move from a hospital to the post-acute setting, it can be risky. There is strong evidence suggesting that poor communication and information-sharing during this time can lead to negative consequences, including care plan confusion, redundant or unnecessary testing, intermittent patient monitoring,... Read More

by Luis Castillo

How technology can assist discharge planning and aid efficiency

In today’s value-based environment, hospitals are under financial pressure to discharge patients sooner while ensuring patient safety and quality of care. This challenge comes with the clear risk that releasing patients too quickly can result in costly readmissions. Discharge planning that requires care coordination... Read More

by Luis Castillo

Bundled Payment May be Waning, but the Need for Care Coordination is Not

Last month, the Centers for Medicare & Medicaid Service (CMS) released its final rule, which dramatically changes bundled payment requirements for many organizations. The rule cancels the hip fracture and cardiac bundled payment models that were set to launch on Jan. 1, 2018, as well as diminishes the Comprehensive... Read More

by Luis Castillo in Care Coordination, Bundled Payments, Value-Based Care

Virtual Health - Coordinating Care in the Future

We are constantly experiencing change in the healthcare IT industry. For example, the emergence of the Internet, the introduction of smart phones and tablets, and more recently, the shift toward intelligent solutions that take volumes of information, interpret it and make predictions and recommendations for action.... Read More

by Luis Castillo

Best of Breed vs Legacy Systems: Is One Better than the Other?

The question of whether a healthcare organization should use a best-of-breed approach to health information technology or convert to a fully-integrated solution is a tricky one—and something hospitals and health systems have wrestled with for a long time. As interoperability between systems is crucial, it often... Read More

by Luis Castillo in Care Coordination, Healthcare Technology Solutions

Optimizing Care Transitions

Managing a patient’s departure from the hospital to a post-acute setting can be time consuming for hospital discharge planners and care management staff. Unless the patient already has an arrangement with a specific facility, patient placement typically involves a lot of back-and-forth communications that quickly... Read More

by Luis Castillo in Care Coordination

Mobile Solutions: Helping Save Staff Critical Time

Historically, hospital discharge has not been overly efficient. Up to this point, staff have been buried in manual processes, causing them to lose precious time. For example, numerous phone calls and back-and-forth communications between hospitals and post-acute providers swallow critical minutes as staff in both... Read More

by Luis Castillo in Care Coordination, Mobile Technology

The Three C's of Cross-Continuum Care Coordination

There has never been a better time to shore up care coordination across the continuum. Emerging value-based payment opportunities along with penalties directed at hospitals for unnecessary readmissions are prompting healthcare organizations of all sizes to find ways to improve quality, reduce costs and prevent return... Read More

by Luis Castillo in Care Coordination

Closing Communication Gaps to Enable Value-driven Care

As patients progress through various care settings on the road to recovery there are often gaps in communication between healthcare providers. Despite the best intentions of care providers, the transition process remains predominantly manual with inefficient phone calls, faxes and the exchange of paper-based records.... Read More

by Luis Castillo in Healthcare Reform, Value-based payment models, Healthcare Technology Solutions