Blog

Deploying a Model that Maximizes Staff Time and Patient Management: The Third Attribute in a Modern Care Management Model

Deploying your modern care management model successfully is contingent on two key areas: 1) Defining patient management priorities 2) Creating a process that maximizes care team members’ assignments and time. Read More

by Tomi Ogundimu in Case Management, blog, Care Management

Case Management in the ED: Why It’s More Important Than Ever

Common wisdom suggests, when a person comes to the Emergency Room, they do so because they need emergency care. It’s up to nurses, physicians and available specialists and staff to provide the appropriate treatment as quickly as possible, with follow-up care tended to after the fact. But while this need to provide... Read More

by Mary Kay Thalken, RN, MBA in Case Management, blog, Care Management

What Happens at CMSA 2019 Affects All of Healthcare

You all know the old adage: what happens in Vegas stays in Vegas. But here’s a secret I’ll let you in on: That sentiment definitely does not hold true for CMSA. Not by a long shot. Read More

by Mary Kay Thalken, RN, MBA in Case Management, blog, Care Management

Defining Care Team Roles According to Population Needs: The Second Attribute in a Modern Care Management Model

Does care management design mean more “boots on the ground” are needed immediately—or not? Interestingly, many key transformation officers believe the answer to this question is a definitive “yes.” A few years ago, about 97 percent of health system leaders we surveyed were either already investing in or planning to... Read More

by Tomi Ogundimu in Case Management, blog, Care Management

Targeting Populations Prioritized by Risk Factors: The First Attribute in a Modern Care Management Model

Though every healthcare leader likely has a care management or case management resource today, our current resources were not designed for managing populations under risk-based contracts. In fact, they were mostly created under a fee-for-service system and, as a result, addressed only specific needs of an individual... Read More

by Tomi Ogundimu in Case Management, blog, Care Management

Home Care’s Role in Older Adults’ Post-Acute Transition

When older patients return home from the hospital, it’s the little things that often get overlooked. The older adult is sent home with detailed discharge plans containing important information and instructions for the patient and their family members. However, families may not anticipate the additional tasks that will... Read More

by Lakelyn Hogan in blog, Care Management, home health

California Law Sparks Renewed Look at Post-Acute Care Challenges for the Homeless

The majority of patients take for granted that they’ll be discharged either back home or to a post-acute facility capable of meeting their needs. But perhaps no patients prove as great of a challenge as homeless patients who don’t have anywhere to go after their hospitalization or care episode ends. With this patient... Read More

by Mary Kay Thalken, RN, MBA in Patient Discharge, blog, Care Management

Engaging Patients Isn’t One-Size-Fits-All

Imagine a patient sustains a heart attack. After the initial intervention to stabilize that person, a care plan is created and the patient is expected to follow a specific set of guidelines. Read More

by Mary Kay Thalken, RN, MBA in Patient and Family Engagement, blog, Care Management

The Post-Acute Care Management Model You’ve Been Overlooking

It’s more important than ever that healthcare facilities keep track of patients’ health long after they leave the hospital. With reimbursement penalties tied to readmissions within the 30-day window, it’s in facilities’ (and patients’) best interest to ensure the optimum health of persons to one month and beyond. Read More

by Mary Kay Thalken, RN, MBA in Patient and Family Engagement, blog, Care Management

Will Technology Replace a Human Touch in Healthcare?

The past few years have given us many advances in healthcare: Electronic health records (EHRs). Wearable devices. Care management software. Apps that play a critical role in monitoring patient vital signs. The list goes on and on. But with these technological developments comes a fear that we’re all forced to reckon... Read More

by Mary Kay Thalken, RN, MBA in Healthcare Technology Solutions, blog, Care Management