When talking to Ensocare team members about Coleen Seymour, Ensocare Customer Support Specialist, one thing became abundantly clear: as the first one in the office, the enthusiasm she brings to her job and the greetings she gives her coworkers even in the early hours mean the world to the people she works with. Read More
Cybersecurity is at the very top of the list of non-healthcare topics that healthcare workers, even those in clinical and patient-facing roles, must contend with. Read More
Almost a year ago, CMS Administrator Seema Verma called upon apps developers to put an end to faxing in doctors’ offices by 2020. It was a bold statement, one that debuted to applause at the time but that nevertheless left everyone who heard it thinking about the many challenges that lie ahead in order to make this... Read More
Deploying your modern care management model successfully is contingent on two key areas: 1) Defining patient management priorities 2) Creating a process that maximizes care team members’ assignments and time. Read More
You may have noticed a few changes around the Ensocare website in the last couple months. That’s because we’ve been working hard to ensure we’re doing everything we can to help healthcare organizations manage the growing numbers of patients with complex care needs and keep focus on providing the best patient... Read More
Common wisdom suggests, when a person comes to the Emergency Room, they do so because they need emergency care. It’s up to nurses, physicians and available specialists and staff to provide the appropriate treatment as quickly as possible, with follow-up care tended to after the fact. But while this need to provide... Read More
by Mary Kay Thalken, RN, MBA in Case Management, blog, Care Management
You all know the old adage: what happens in Vegas stays in Vegas. But here’s a secret I’ll let you in on: That sentiment definitely does not hold true for CMSA. Not by a long shot. Read More
by Mary Kay Thalken, RN, MBA in Case Management, blog, Care Management
When Ensocare relocated its headquarters to Omaha, Nebraska in 2012, Sherry Pickett was among the original four people hired. Since then, she has provided the very best of service to Ensocare’s customers. In a short seven years, Sherry progressed from Customer Support Specialist level I to level II and also took on... Read More
Does care management design mean more “boots on the ground” are needed immediately—or not? Interestingly, many key transformation officers believe the answer to this question is a definitive “yes.” A few years ago, about 97 percent of health system leaders we surveyed were either already investing in or planning to... Read More
Though every healthcare leader likely has a care management or case management resource today, our current resources were not designed for managing populations under risk-based contracts. In fact, they were mostly created under a fee-for-service system and, as a result, addressed only specific needs of an individual... Read More
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