Cable television is obsolete. VHS and cassette tapes are novelty throwbacks to a different time. Most kids couldn’t tell you what a landline is. Yet, for all that, healthcare still relies on the fax machine, a similarly dated tech artifact, as a critical part of the transmission of information. This needs to end.... Read More
by Luis Castillo in EHRs, blog, COVID-19
The highly infectious nature of the coronavirus has led many to make the claim that COVID-19 doesn’t discriminate. But that’s not entirely true. We know, for instance, that while anyone can contract the virus, socioeconomic factors actually play a critical role in determining the likelihood of exposure. Anyone whose... Read More
by Mary Kay Thalken, RN, MBA in Case Management, blog, social determinants of health, COVID-19
To quote New Zealand-born novelist and playwright Anthony McCarten, “We’re living in extraordinary times.” To which I’ll personally add, “that call for extraordinary security measures.” In March, the Office for Civil Rights (OCR) at the U.S Department of Health and Human Services (HHS) issued COVID-19 HIPAA waivers to... Read More
The path to recovery from COVID-19 can be long and difficult, made even more so when patients are forced by lack of post-acute capacity and other extenuating circumstances to stay within the hospital for longer than is clinically necessary. That’s where, in select cases, discharge to the home can play a prominent... Read More
by Mary Kay Thalken, RN, MBA in blog, home health, Transitions of Care, COVID-19
I’ve traveled to numerous hospitals and conferences to talk to healthcare professionals about the need to have efficient, patient-centric care transitions. What I’ve discovered is just how many people are surprised by the significant financial impact that results from inefficient patient discharge. But those lengthy... Read More
by Mary Kay Thalken, RN, MBA in Patient Discharge, blog, Transitions of Care
In April, the Centers for Medicare and Medicaid Services (CMS) announced they would delay the enforcement of its Interoperability and Patient Access Final Rules until 2021. This is a good news/bad news scenario for healthcare providers and the health IT professionals who support their clinical workflows. The good... Read More
It’s happened to all of us in the case management field. You have a patient who’s ready to take the next step in their recovery. Their acute stay is complete, they’ve selected their preferred post-acute facilities, and you’ve begun the process of communicating with those providers to determine if they have the... Read More
by Mary Kay Thalken, RN, MBA in Patient Discharge, blog, COVID-19
Hospitals face a wide array of challenges in their quest to take care of COVID-19 patients. And while these difficulties have been covered ad nauseum across all manner of healthcare publications, there’s one topic I haven’t seen covered to such a wide degree. This is despite its impact on patient care, patient... Read More
Hospitals around the country have reached what one might consider an uneasy stabilization in regard to the influx of COVID-19 cases. For the most part, the United States has been able to avoid the widespread resource strain that was feared back in March, and most facilities have been able to delineate areas of the... Read More
by Mary Kay Thalken, RN, MBA in Hospital Culture, blog, Care Management
The current crisis has made it more important than ever for hospitals to pay close attention to what happens beyond their four walls. You’re seeing this in conversations surrounding the discharge process, post-acute case management and digital care plans. Hospitals must work to establish a set of appropriate criteria... Read More
by Luis Castillo in Reducing Readmissions, blog, Transportation
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