Even if case managers or nurse navigators narrow their focus on high-risk patients, the monitoring process can still be time-consuming and resource intensive. This is where technology can help. I spoke to many case managers last month who attended ACMA about this technology. And I wanted to highlight the top three areas of opportunity that can help case managers spend more time caring for patients.
I’d like to focus on that last bullet because it is so vital for monitoring those high-risk patients that I mentioned. Hospitals can leverage Bluetooth-enabled equipment in conjunction with care management apps to track a patient’s progress and compliance. For example, every time the patient uses a piece of equipment, such as a blood pressure cuff or scale, the readings are automatically visible to the case manager. If the patient skips a reading or the equipment shows a worrisome trend, automatic alerts can be sent for quick intervention. Similarly, if a patient skips a follow-up appointment, the hospital can reach out to the patient and family using the care management app to determine what’s going on.
Organizations that focus their efforts on coordinating care for high-risk patients and implement the proper technology solutions for case managers will go a long way toward reducing unnecessary readmissions, providing better patient care, achieving better outcomes and improving staff satisfaction.
Would you like to learn more about Ensocare's technology-enabled solutions? Start by exploring how Sync & Connect make patient monitoring, education and care team collaboration a reality.