Blog

3 Tips to Make You a Better Leader

As a former emergency room physician, each time I stepped onto the ER floor, I was leading a different team. The patients, staff and challenges were different, but the fundamental leadership principles remained the same. You don’t have to be the CEO of an organization or the manager of a department to be considered a... Read More

by Susan O'Malley, M.D.

Helen's Post-Acute Journey - Part II

The Next Step on the Journey to Recovery It’s Helen’s first day at the post-acute facility. As you may recall, she was discharged from the hospital to further recover from surgery. She and her family are extremely grateful the hospital medical team and discharge planners were able to use an automated discharge process... Read More

by Jill Reeves, MHA in Post-acute Care, Care Coordination

Technology Lessons from ACMA

From my own experience, I know first-hand that tracking patients post-discharge is an incredible challenge given the sheer size and scope of the effort. Hospitals release hundreds of patients each day, and communicating with them can be challenging. Many hospitals have begun to focus on those patients who are at... Read More

by Mary Kay Thalken, RN, MBA in Healthcare IT, Healthcare Technology Solutions

Planning for Hospital Discharge

Part One of Helen's Post-Acute Journey From the moment Helen was admitted to the hospital for surgery, her care team including her doctor, case manager, nurses, family members, and post-acute facility are working together behind the scenes to prepare for a smooth transition once it is time for her to leave. To support... Read More

by Jill Reeves, MHA in Care Coordination

Caring for the Caregiver

Most of us who work in the healthcare field do so because we have a genuine desire to help others. We attend several years of schooling—with many more beyond that in continuing education—to learn and maintain the complex clinical skills required to care for our patients. But no one trains us for off-the-job... Read More

by Megan Johnson

Monitoring Patients Post-Discharge: A Key Step in Reducing Readmissions

In the past, when hospitals discharged a patient to the next level of care—whether it was to a post-acute facility or directly home—they stopped monitoring the patient’s treatment, condition and outcomes—sending the individual to their next destination and moving on to the next patient in crisis. However, times have... Read More

by Jill Reeves, MHA in Healthcare IT, Healthcare Technology Solutions

Cultivating Patient Engagement

It stands to reason that patients who engage in their care after hospital discharge are more likely to achieve favorable long-term health outcomes and prevent unnecessary hospital readmissions. Unfortunately, some patients are not as engaged as they could be. In fact, about half of medications are not taken as... Read More

by Jill Reeves, MHA in Patient and Family Engagement

Hard-to-Discharge is Now History

Although the discharge process is comprised of many moving parts, swiftly and safely transitioning patients out of the hospital does not have to be hard. Using robust care coordination technology, hospitals can seamlessly discharge patients—even the ones that are typically more difficult to transition. Read More

by Jill Reeves, MHA in Post-acute Care, Care Transitions

Fostering Transparency

In recent years, the need for better communication and access to information across care settings has been a “hot button” topic in healthcare. In particular, being able to “follow” a patient after hospital discharge has become paramount due to health systems’ growing care coordination responsibilities and... Read More

by Jill Reeves, MHA in Care Coordination

Strengthening Post-Acute Networks

A strong network of facilities ready to receive a patient and seamlessly continue his or her care is a key element in transitioning patients out of the hospital and into the post-acute setting. Although large health systems often have capable networks based on the amount of patients they feed into these facilities,... Read More

by Jill Reeves, MHA in Post-acute Care